Especially now that it is so hard to find anyone willing to show up to work.
Do you fire someone who does not pull their weight not knowing when or how you can replace them or do you give them time to improve?
And if so... how much time do you give them to improve?
There is no good answer... at least not that I have found.
The manager of one of our houses has a team member who does not meet her standards, but she told me when I asked her if she wanted me to let her go and look for a new staff.. "She shows up eventually most nights even if she is usually 15 to 30 minutes late, and I don't worry that she is dangerous or going to do something that will get someone hurt...so I can tolerate her because I am afraid that whoever replaced her would be worse."
I know slackers damage the morale of hard workers... but I also know that having to pull doubles and triples due to understaffing is no fun for staff either. Walmart can put in self-checkouts... but what you and I do Bunky... it takes real live humans... it makes finding answers to staffing shortages a real nightmare.
