I got an e-mail today with this reply:
Thank you for your submission. Your request regarding the OP300 Series Ninja® Foodi® Tendercrisp™ Pressure Cooker lid has been received. Your request will be processed within the next 5 business days. You will receive another email with instructions and next steps at that time.
If you have questions, please contact us at us at 888-370-1733 from 9 a.m. to 9 p.m. ET Monday through Friday, 9 a.m. to 6 p.m. Saturday, or via email at sharkninja@rqa-inc.com
Thank you,
RQA, Inc. – a SharkNinja authorized service provider
Looks like they have a plan and they're working it.
